Frequently Asked Questions

It's simple and straightforward. First, fill out the online form with your VIN and vehicle details to get an instant quote. Then bring your car to our office at your convenience. Once we complete a quick 15-minute inspection, you'll remove your belongings, hand over the keys, and leave with a check - all within the same visit.

From the moment you arrive to the moment you leave with cash, the entire process typically takes about 30-45 minutes. The inspection itself is only about 15 minutes - the rest is just paperwork, which we handle for you.

Appointments help us serve you faster and minimize your wait time, but walk-ins are always welcome during business hours. We recommend calling ahead if you're selling multiple vehicles or need a quick turnaround.

We buy all makes and models - from sedans and SUVs to trucks and electric vehicles. Your car must have a clean title and be in safe, drivable condition. We also consider older vehicles and high-mileage cars on a case-by-case basis. Even if you're unsure, get a quote - you might be pleasantly surprised.

Yes, we consider vehicles with mechanical issues on a case-by-case basis. Be upfront about any problems when getting your quote - it helps us give you an accurate offer. Minor issues typically don't affect the offer much, and even cars with significant problems may still receive competitive offers.

No problem! If you still have a loan on your vehicle, we can work with your lender to pay off the remaining balance directly. If the offer is higher than your payoff amount, you keep the difference. Bring your payoff information and we'll handle the rest.

Please bring: (1) A valid government-issued photo ID (driver's license or passport), (2) Your vehicle's title or current loan payoff information, (3) All sets of keys and remotes, (4) Vehicle registration. Don't forget to remove all personal items from the car before your visit.

We can still help! You'll need to apply for a duplicate title through the Texas DMV before completing the sale. This typically takes a few days. Contact us and we can guide you through the process or point you to the right resources.

You get paid on the spot! Once the inspection is complete and paperwork is signed, we issue you a check immediately. No waiting, no delays. You walk in with a car and walk out with cash the same day.

Our offers are based on real-time market data, including your vehicle's year, make, model, mileage, condition, and current demand. We use the same data that dealerships use, but we pass the savings on to you with competitive, transparent pricing.

Absolutely not. Our service is 100% free with no hidden fees. The price we quote is the price you get. We handle all the paperwork, and there are no administrative fees, processing charges, or surprise deductions.

We're located at 1055 S Sherman St, Suite 103A, Richardson, TX 75081. We're easily accessible from anywhere in the Dallas-Fort Worth metroplex. Come see us Monday through Saturday for a smooth and fair car selling experience.

We're open Monday through Friday from 9:00 AM to 7:00 PM, and Saturday from 10:00 AM to 5:00 PM. We're closed on Sundays. For the fastest service, we recommend arriving at least an hour before closing time.